TERMS
RETURN POLICY
WE DO NOT ACCEPT RETURNS ON ITEMS THAT WERE ORDERED INCORRECTLY. IF YOU HAVE RECEIVED AN ITEM THAT HAS A DEFECT OR IS THE WRONG SIZE, PLEASE CONTACT US AND WE WILL REFUND OR SEND A REPLACEMENT.
SHIPPING AND HANDLING
UK SHIPPING
PLEASE ALLOW UP TO 7 DAYS AFTER PURCHASING BEFORE CONTACTING. ALL OF OUR PRINTING / LABELLING AND PACKAGING ARE DONE IN HOUSE. ONCE THE PRE-ORDER WINDOW IS OVER, YOUR ORDER WILL GO INTO PRODUCTION. IF YOU ORDER DURING A SALE THIS COULD TAKE SLIGHTLY LONGER. IF. YOUR ORDER HAS NOT ARRIVED WITHIN 12 DAYS OF PURCHASE, PLEASE EMAIL; CONTACTHOODBATS@GMAIL.COM
US SHIPPING
ONCE YOUR ORDER HAS GONE INTO PRODUCTION (AFTER THE PRE-ORDER DATE IS CLOSED). PLEASE GIVE US A FEW DAYS TO PREPARE YOUR ORDER. YOU WILL RECEIVE AN EMAIL WITH A TRACKING NUMBER WHEN YOUR ORDER IS ON ITS WAY.
INTERNATIONAL SHIPPING CAN TAKE BETWEEN 2-3 WEEKS TO ARRIVE DEPENDING ON YOUR STATE.
EUROPE
ONCE YOUR ORDER HAS GONE INTO PRODUCTION (AFTER THE PRE-ORDER DATE IS CLOSED). PLEASE GIVE US A FEW DAYS TO PREPARE YOUR ORDER. YOU WILL RECEIVE AN EMAIL WITH A TRACKING NUMBER WHEN YOUR ORDER IS ON ITS WAY.
EUROPEAN SHIPPING CAN TAKE BETWEEN 1-2 WEEKS TO ARRIVE.
CUSTOMER ASSUMES ALL RESPONSIBILITY FOR DUTY OR IMPORT TAX / VAT / AND CUSTOMS FEES.
PROCESSING
SINCE THE END OF 2026 WE NOW PRINT / LABEL AND POST EVERYTHING IN-HOUSE.
YOU WILL RECEIVE AN EMAIL WHEN THE ORDER HAS BEEN PROCESSED. THIS MEANS IT'S PACKED AND READY TO BE SENT. IF YOU CAN'T FIND THE EMAIL, PLEASE CHECK YOUR JUNK MAIL.
